For restoration companies
How introductions will work
Matching is not live and no restoration companies are signed up, so this is how it will work, not how it works today. A homeowner asks us for help, is matched on area and damage type, and agrees to a named introduction. You scope and contract directly. Pricing and exclusivity are not decided.
Read the gaps first. The chain below is the design, not a running service. What is not built and not decided is listed further down, in full.
How will a homeowner inquiry reach you?
- A homeowner reads. The first-24-hours page, a service guide or a claims page, with a wet floor or a smoke smell in mind, not a company name.
- They describe the loss. Zip code, damage type, when it happened, how much of the house, where things stand, and their own account.
- A person at HyreRestore replies first. We answer the homeowner’s question. If the house is not safe, the reply leads with the safety steps and the insurer’s claims line. No company is copied in.
- We match on area and damage type. Against the areas you cover and the losses you take on, and the ones you told us to leave out.
- The homeowner agrees to an introduction. To your company, by name. Without that, nothing goes anywhere.
- You take it from there. You call the homeowner, inspect, write the scope and contract directly. We are not in that conversation and not in the claim.
What will an inquiry contain?
The fields on the homeowner inquiry form, as the homeowner filled them in. The lead quality standard sets the rules around them.
| Field | Why it is there |
|---|---|
| Property zip code | Decides whether it is in your area, and which state rules apply, such as mold licensing. |
| Damage type | Water, fire or smoke, mold, storm or flood, sewage or contaminated water, reconstruction after mitigation, or not sure yet. |
| When it happened | Happening now, the last few days, weeks ago and unresolved, or still researching. |
| Extent | One room through to the whole property, in the homeowner’s own estimate. |
| Stage | Nothing started, equipment running, mitigation done and the rebuild needed, in a dispute over scope or coverage, or just researching. |
| What happened | Their own account, which tells you whether it is your job before you dial. |
| Name, email, optional phone | Phone only if they gave one, and calls or texts only if they ticked that box. |
It will not contain a price we planted. We publish no average restoration price, and the cost page explains the structure of a bill instead, so the homeowner can read the one you hand them.
What happens when the house is still wet?
A form is the wrong tool for a property that is still flooding.
When an inquiry says water is coming in, or mentions gas, sewage, fire or a sagging ceiling, our reply leads with the safety steps from the first 24 hours and the insurer’s claims line.
Nothing is held back for routing, and we promise no delivery speed to anyone.
What is not built or not decided?
- Matching itself. Not live. No company is signed up and no inquiry has been passed on.
- Price and model. Not decided.
- Companies per inquiry. One, or a small number the homeowner is told about first. Which one is not decided.
- Delivery. How an accepted inquiry reaches you, and how quickly: not built.
- Invalid inquiries. What earns a credit and how a dispute is raised: not decided.
- Contract terms. Minimum commitment, pausing and leaving: not decided.
What is already settled?
- Consent first. The homeowner agrees to your company by name before you receive anything.
- Never an open list. No inquiry is sold to a panel or resold afterward.
- No part in the job or the claim. No percentage of the work, no assignment of benefits, no public adjusting.
- Editorial is not for sale. Paying us will not change a guide, a tool or a word about any company. See the editorial policy.
Want to hear when it goes live?
Register your company, your area and the losses you take on. It costs nothing and commits you to nothing. Prefer email? Write to hello@hyrerestore.com.