How HyreRestore works

What are the four steps?

You tell us what happened. A person replies. We introduce a company only if you agree. Then you decide.

1. Tell us what happened. The kind of damage, when it happened, how much of the house it reaches, where things stand, and your zip code. “Not sure yet” and “Just researching” are both answers on the form, and there is a box for the rest in your own words.
2. A person replies to you first. We read what you sent and answer your question. Where the right next call is someone else, such as your insurer, the utility or a licensed mold assessor, we say so. No company is copied in.
3. We introduce a company only if you agree. When matching is live in your area, we will ask before passing your details to any named restoration company. Until then, we tell you it is not live.
4. You decide. Call a company yourself, compare written scopes, or keep reading. Nothing on this site commits you to a company, a scope or a start date, and it is not a work authorization.

What happens to my information?

• A person reads it. Not a routing rule and not an autoresponder.
• We do not sell it. An introduction you asked for is not a list sale, and we do not sell lists.
• No company gets it without your OK. You say yes to each named introduction first.
• Your phone number is optional. The form sends without one, and agreeing to calls is never a condition of using the site.
• Your zip code is the location we need. It tells us which state rules apply, such as mold licensing.
• You can have it deleted. Ask, and we delete it and confirm. The privacy policy lists what we store.

How is HyreRestore different from a lead-selling site?

Some sites that collect damage inquiries work in the ways below. It helps to know which kind of site you are using.

• Selling one inquiry to several companies. We run no lead auction and sell no lists.
• Passing details on the moment you submit. Nothing goes anywhere until you agree to a named introduction.
• Promising a crew within the hour. We promise no response time, because nobody is sent by us.
• Calling companies “certified” or “vetted”. We do not use those words about anyone, because we have not done the checking that would make them true.
• Pushing a signature today. We tell you to read an assignment of benefits slowly, even with equipment running.
• Hiding the useful pages behind the form. Every guide and calculator works without your details.

What makes an inquiry easy to answer?

• Where the water came from. A supply line, a roof, groundwater or a sewer line. The source decides the water category and what can be dried in place.
• When it started. The EPA says materials dried within 24–48 hours can avoid mold growth in most cases, so the timing changes the job.
• What you already have. A claim number, an adjuster’s estimate, a company’s scope or a moisture log. Say so, and we can point at the right page.
• What worries you. A signature someone wants today, a smell that will not go away, a rebuild that stalled. The worry decides the answer.

Can I use the site without the form?

Yes. Every guide and tool is open without it:

• How restoration works: mitigation, drying and the rebuild, phase by phase.
• The restoration tools: fourteen of them, run on your own numbers.
• How a homeowners claim works: from the first call to the final payment.
• Choosing a restoration company: what to check before anyone starts.

How might HyreRestore be paid?

We expect restoration companies to pay us for introducing homeowners to them. You are never charged. When that is live, about HyreRestore will say so.

The risk is that money starts to shape the advice. Our editorial policy keeps the two apart, and how restoration companies will be checked lists the checks we plan before any introduction, and which are not built yet.

How do I reach you?

Email hello@hyrerestore.com or call (866) 582-8523, a research line for questions about the site (not an emergency line). To add to an inquiry or have it deleted, just ask. The contact page lists every way to reach us.