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Our standards

Editorial policy

We cite named sources for the facts we publish, with the date we checked them. We publish no average restoration prices, rankings, reviews or invented people, and no one can pay to change a page. This policy covers what we publish, what we refuse, how we expect to be paid and how we fix mistakes.

Last updated

Who this binds. Every page on HyreRestore, written by the HyreRestore Research Desk. HyreRestore is not a restoration company (who runs HyreRestore). It dries, remediates and rebuilds nothing, and no company has paid for anything here.

Where do the facts come from?

Primary sources first: the EPA on mold and moisture, the CDC and OSHA on safety, FEMA on flood insurance, state insurance regulators on claims, and state licensing boards on who may do mold work.

Time-sensitive claims carry the date we last checked them, and the source is linked on the page. Where a claim rests on a quotation, such as the EPA’s 24–48 hour drying window, we quote the words and link the page they came from.

How do we handle standards we cannot quote?

  • We name them precisely. ANSI/IICRC S500, Standard for Professional Water Damage Restoration, ANSI/IICRC S520, Standard for Professional Mold Remediation, and IICRC S700 for fire and smoke.
  • We describe the public framework. Water Categories 1 to 3 and Classes 1 to 4 are described across the trade. We explain them in our own words.
  • We never quote their tables. The standards are sold, and a paraphrase dressed up as a quotation would be a claim we cannot back.
  • We point to the controlling text. The standard itself governs, and a company doing the work should have a copy it can show you.

What will we not publish?

  • Fake averages. A national restoration price presented as if it were your price.
  • Your coverage, guessed. Insurance pages describe standard forms. They never tell you what your own policy pays.
  • Response times. No “24/7”, “same-day” or “within the hour”. We send nobody, so we promise no clock.
  • Unsupported listings. Company ratings, rankings or reviews we cannot support from primary sources.
  • Unproven claims. Testimonials, case studies, statistics, certifications or awards we cannot evidence.
  • A form above a safety step. Where a page covers sewage, fire, flood or a sagging ceiling, the safety steps come first.

What happens when we do not know?

The page says so. We hold no dataset of restoration invoices, so we publish no average price, and our calculators run on the figures you enter. Any default names its basis beside it.

Where state law decides the answer, such as mold licensing or rules on an assignment of benefits, we name the states we checked and tell you to ask your own regulator about the rest.

How do we expect to make money?

HyreRestore expects to earn money by connecting homeowners with restoration companies. That is not live, as how HyreRestore works explains. When it is, it will be disclosed wherever it applies, and it will not decide what the guidance says.

Nobody can buy a placement, a ranking or a favorable description on this site. How restoration companies will be checked explains why we never call a company trusted or certified.

How do we correct mistakes?

Tell us using the contact details below. We fix errors in place, change the review date, and note the correction where it changes the substance of what we said.

Which general sources do the guides cite?

How do I contact the editors?

To report an error or ask about anything on this page, email hello@hyrerestore.com, call (866) 582-8523, or write to HyreRestore, 6975 Union Park Avenue, Midvale, UT 84047, United States. The contact page lists every way to reach us.

Questions people ask

What does HyreRestore’s editorial policy cover?
Every page on HyreRestore: where facts come from, how they are dated, what we refuse to publish, how we expect to be paid and how we correct mistakes. It binds the guides, the insurance pages and the calculators alike.
Why do you describe the IICRC standards instead of quoting them?
Because S500, S520 and S700 are sold documents, not free publications. We describe the public framework, such as water Categories 1 to 3 and Classes 1 to 4, and point you to the standard itself. A restoration company doing the work should hold a copy.
Can a restoration company pay to change a page?
No. Nobody can buy a placement, a ranking, a favorable sentence or the removal of an unfavorable one. When introductions start paying HyreRestore, that will be disclosed where it applies, and it will stay out of the guides.
Do your insurance pages tell me what my policy covers?
No. They describe standard homeowners forms and what insurers and regulators publish about them. Your declarations page, your endorsements and your insurer decide what your policy covers, and state law varies.
What happens when you get something wrong?
Email hello@hyrerestore.com with the page and the problem. If a claim cannot be supported by the source we cited, we fix or remove it, change the review date, and note the correction where it changes the substance.